Terms & Conditions

Welcome to Hydzone Products! By using our website, you agree to follow the terms and conditions below. Please read them carefully before placing an order.

1. General

  • Hydzone Products is an online store offering trendy and affordable items.
  • These terms apply to all users of the site including customers and visitors.
  • We may update or change these terms anytime without prior notice.

2. Orders

  • Orders can be placed through our website or WhatsApp.
  • Once an order is placed, you’ll receive a confirmation message.
  • We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraud.

3. Pricing

  • All prices are listed in PKR and include applicable taxes.
  • Prices may change at any time without notice.
  • Shipping charges (if any) will be shown during checkout.

4. Payments

  • We offer Cash on Delivery (COD) across Pakistan.
  • Full payment must be made at the time of delivery.
  • In some cases, delivery charges may be collected in advance. Our team will confirm this while processing your order.

5. Shipping

  • We deliver across Pakistan using trusted courier services.
  • Orders are usually shipped within 1–3 business days.
  • Delivery times may vary based on your location.

6. Returns & Exchanges

  • Damaged or incorrect items can be returned within 3 days of delivery.
  • Products must be unused and in original packaging.
  • For more info, please read our Returns & Exchanges policy.

7. Product Availability

  • All products are subject to availability.
  • In case an item is out of stock, we’ll notify you and offer alternatives or a refund.

8. Intellectual Property

  • All images, content, and branding on our site are the property of Hydzone Products.
  • Copying or using them without permission is strictly prohibited.

9. Contact

  • For any questions or concerns, reach out to us at:
    [email protected] – WhatsApp: 03444711114

Thank you for shopping with Hydzone Products – we appreciate your trust!