Frequently Asked Questions (FAQ)

Here are some common questions our customers ask. If you don’t find your answer here, feel free to contact us on WhatsApp or social media.

1. How can I place an order?

Simply browse our website, choose your favorite product, click “Add to Cart,” and proceed to checkout. Fill in your details and confirm your order. You can also place your order via WhatsApp.

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery all over Pakistan.

3. How long will it take to receive my order?

Orders are usually delivered within 2 to 5 working days, depending on your location.

4. How can I track my order?

Once your order is shipped, we’ll send you a tracking number on WhatsApp or SMS.

5. Can I return or exchange a product?

Yes — only if the product is damaged or incorrect. Please notify us within 3 days of delivery with an unboxing video. Read our Returns & Exchanges policy for full details.

6. Do you have original branded watches?

We offer premium-quality, trendy watches that are carefully selected and styled to give you the best look at the best price.

7. Do you ship outside Pakistan?

Currently, we only deliver within Pakistan.

8. How can I contact customer support?

You can message us anytime on:

9. Do you restock sold-out items?

We try our best to restock popular items, but due to high demand, some designs may sell out quickly. Follow us on social media to stay updated on restocks and new arrivals!

10. Do you offer discounts or deals?

Yes! Follow us on social media to get early access to sales, new arrivals, and special offers.

11. Do you charge delivery fees in advance?

Yes, in some cases we may collect delivery charges in advance to ensure smooth processing. Details will be shared during checkout or on WhatsApp.